All items are sent recorded delivery within the United Kingdom ,ALL ORDERS OUTSIDE THE UK PLEASE EMAIL US FOR A SHIPPIMNG QUOTE ( Your order will come in either a gift bag , wrapped in tissue paper or bubble wrap depending on the size of your item .

If you are not home when the royal mail post person tries to deliver it they should leave a card for you to collect your item from your nearest Royal mail sorting office .


If your item arrives damaged , or where the contents are missing , please take images of the damage , package damage, packaging , your name address, and orange Royal mail signed for label   , and send the images to with the subject " package damage"


if after 14 working days from you confirmation of order dispatched email you haven't received your item , please email with the subject "Lost Order" . Also please bear in mind that if 90 days passes from your confirmation of your order being dispatched email ,the insurance that comes with recorded delivery is void